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Our vision, values and objectives

Our vision

  • By 2020, health outcomes for the people within Liverpool will have improved relative to the rest of England, and health inequalities within Liverpool will have narrowed.
  • The quality of health care received by Liverpool patients will be consistent and of high quality. They will be measured by patient feedback, provider assessment, and external review processes.
  • Both will be achieved efficiently within the available resources.

Our values

  • Patient focused and outcome led: We will empower our patients to engage in improving their overall quality of life, to interact in their care plans, and to ensure that no decisions will be made without fully involving patients, both in the planning and monitoring of services. 
  • Partnership and collaboration: We believe in working in unity, both within our organisation and externally with our partners. We listen to, communicate with, and work effectively with all our partners including membership practices, Trusts, the Local Authority, and Commissioning Support Services.
  • Locally focused: We will work through locality and neighbourhood groups to implement and deliver services that meet the needs of our communities. 
  • Progressiveness: We encourage innovation and continuous improvement in all services we commission. We will target our resources in the most effective way to ensure we offer value for money in the services we provide, and equity for patients.
  • Accountability: We accept responsibility for our actions. We make and support business decisions through experience, evidence and good judgement, and we will deliver against our promises.
  • Integrity and respect: We will act with honesty and transparency in all our actions. We are committed to a teamwork environment, where every member of the CCG is valued, encouraged to contribute and recognised for their efforts.

 Our strategic objectives

  • To improve health outcomes
  • To maximise value from our financial resources and focus on interventions that will make a major difference
  • To build successful partnerships which promote system working and integrated service delivery
  • To hold providers of commissioned services to account for the quality of services delivered
  • To effectively engage patients and the public in decision making
  • To ensure continuous improvement in primary care services