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Where to go for healthcare this winter

If you need medical care, advice or treatment straight away or on the same day, here’s where you can go for healthcare this winter:


GP Practice (Surgeries)

General Practitioner

If you need medical attention, your GP is your first point of contact for all non-emergency illnesses which you can’t treat yourself, and they will offer you a same day appointment when it’s urgent.

There are 88 GP practices in Liverpool. All are contactable Monday to Friday between 8am - 6.30pm (excluding bank holidays).

Since October 2018, routine GP appointments have also been available at evenings and weekends. These appointments can be booked through your usual GP practice. Appointments are available over the phone, or face to face. Appointments are available from Monday to Friday between 4pm -9pm, Saturdays between 9am - 4pm, and Sundays between 9am - 1pm. These appointments are offered at a number of locations around the city, rather than at your own practice.


Out of Hours GPs

GP Out of Hours service

For urgent advice from a GP when your practice is closed, you can call NHS 111, who can offer advice or refer you to a local out-of-hours GP if you need one.

The out-of-hours services is open Monday to Friday between 6.30pm to 8.00am, and 24 hours during weekends and bank holidays.


Walk-in Centres

Walk-in Centres

Walk-in Centres offer nurse-led treatment and/or advice for minor illnesses and injuries that you can't treat yourself at home.

All walk-in centres are open between 8am - 8pm, seven days a week (excluding Christmas Day - when the City Centre and Smithdown Walk in Centres only will be closed). No appointment needed.

There are four walk-in centres in Liverpool – Old Swan NHS Walk-in Centre; Liverpool City Centre Walk-in Centre; Smithdown Children’s NHS Walk-in Centre; and South Liverpool NHS Walk-in Centre (Garston), which also provides X-ray facilities on site.


Pharmacists (Chemists)


Pharmacists offer professional health advice on a wide range of common winter ailments and illnesses, and the best medicines for treating them, right on your local high street.

There are 131 pharmacies in Liverpool and many of them are open from early until, and also on weekends. To find out the opening times for your nearest pharmacy, visit the NHS website.

You can also view a full list of pharmacy opening times over the Christmas period here.


NHS 111

NHS 111

This non-emergency health advice line is free to use and operates 24 hours a day, seven days a week, 365 days a year.

You’ll speak to a fully trained adviser, and depending on the situation, the NHS 111 team can connect you to a nurse, emergency dentist or a GP, and can arrange face-to-face appointments if they think you need one. Advisers can also assess if you need an ambulance and send one immediately if necessary.

You can now also get the same help and advice online at:


Accident and Emergency (A&E) Departments 

Accident and Emergency (A&E) Department

There are A&E departments at the Royal Liverpool University Hospital or at Aintree University Hospital for adults, and at Alder Hey Children’s Hospital for children and young people under the age of 16.

Each A&E department offers emergency care for serious and life-threatening situations, 24 hours a day, seven days a week, 365 days a year. 


The emergency ambulance service (999) 

Emergency Ambulance Service (999)

You can call 999 for an ambulance at any time when someone is seriously ill or injured, and you think their life is at risk.


Stay well this winter

Cold weather can be seriously bad for your health. That's why it's important to look after yourself during the winter - especially if you have a long-term condition, are aged 65 or over, or are a carer for someone else.

If you start to feel unwell, even if it's a cough or a cold, don't wait until it gets more serious. Seek help and advice right away. 

You can find lots more useful NHS help and advice on how to stay well here